The article has all the details, but I thought I’d take a moment today to give folks the short and sweet version. On TechNet you’ll find an article the describes the command line usage for a tool called the Microsoft Support Diagnostic Tool (MSDT.EXE), which you can use to launch a Windows Troubleshooting Pack from (obviously) the command line. When you contact Microsoft Support for any help, the support professional will give you a Passkey. Microsoft Support Diagnostic Tool or MSDT is a tool in Windows 10/8, Windows 7 and Windows Server 2008 R2, which is used by Microsoft Support to help diagnose Windows problems. How to run Microsoft Support Diagnostic Tool in Windows 7/8/10. Invokes a troubleshooting pack at the command line or as part of an automated script, and enables additional options without user input. 5 minutes to read In this article Applies To: Windows 7, Windows Server 2008 R2, Windows Server 2012, Windows 8. Windows Vista Home Premium with Service Pack 1) under the Name column. Click Control Panel on the right side menu. Instructions for Windows 7 and Windows Vista: Open Programs and Features by clicking the Start button.
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